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Title
World Bank - Improving Transparency,
Integrity, and Accountability
in Water Supply and Sanitation:
Action, Learning, Experiences
Abstract
This manual on Improving Transparency, Integrity, and Accountability in Water
Supply and Sanitation is the result of a partnership between the World Bank Institute
(WBI) and Transparency International (TI). It was developed under the Open and
Participatory Government Program at the Municipal Level (known by its Spanish
acronym as the GAP Municipal Program). The GAP Municipal Program, managed
by WBI since 2000, supports institutional change in local government by helping
to design tools to combat corruption. It provides a platform for disseminating
knowledge on anticorruption strategies that can be adapted and used by national
agencies and municipalities worldwide. Over the years, GAP has supported many
training initiatives in Latin America and the Caribbean and in Anglophone and
Francophone Africa.
Nowhere do citizens, particularly the poor, feel the effects of corruption more
directly than at the municipal level. Corruption calls into question the social contract
between citizens and public officials whose duty is to provide vital services.
TI’s Global Corruption Barometer 2006, a survey of the general public conducted in
62 countries, found that bribery in poor and transitional countries is still a major
impediment to development. In Africa, for example, corruption in public services,
including utilities, affected more than a third of respondents.
Tackling corruption in municipal water supply and sanitation services requires
a holistic approach, focusing on governance reform and particularly on developing
and implementing anticorruption strategies at the sectoral and institutional levels.
This requires an adequate sector organization that distinguishes clearly between the
roles of policy formulation and sector planning, delivery of services and sectoral
regulation, access and service quality, and operating efficiency and tariffs and financial
performance.
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